About Louann

Business Analyst with 6+ years of ITIL v3 experience, 10+ years management, documentation development and business analysis experience, 20-plus years of experience in educational technology, including management, business analysis and IT project management. Experienced with industry standard frameworks, including Enterprise Architecture. 30+ years’ experience in graphic production and over 20 years in web-based technologies.

Extensive experience (20+ years) in the eLearning/web development sector, including standard Adobe tools, web development in PHP, including content management tools and principles and usage of SEO tools. Training and management experience in Project Management.

And in case you would like to see an entirely too long resume right here.